Privacy Policy

This Privacy Policy is part of our Terms and Conditions. By using this site or our online store, you agree to this Privacy Policy and our Terms and Conditions.


SECTION 1 – AGE RESTRICTIONS ON ACCESS AND PURCHASES

You must be at least 18 years old to access this site. If you are under 18, you are not allowed to use this site for any reason. You must be of legal age in the state or province where you live to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.


SECTION 2 – WHAT INFORMATION DO WE COLLECT AND WHAT WE DO WITH IT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and purchase history. We also use cookies, web beacons and other tracking tools to collect information to make our store and website easier to use.

When you visit our website, some information is collected automatically. This includes information such as the operating system running on your device, Internet Protocol address (IP address) (which may be used to determine your location), access times, browser type and language, and the website you visited before our website. We also collect information about how you use our website, including the elements you have interacted with, metadata and other details about those elements, change states, and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You may opt out of these emails at any time by clicking on the ‘Unsubscribe’ button located at the bottom of each email.

How we use your information: In general, we use the information we collect to provide, maintain, protect, and improve our website and products and to develop new products. We use your personal information as described below:

  • Creating and securing your account;
  • User identification;
  • Improving our products, our website, and the way we conduct our business;
  • improve your experience on our site;
  • provide and deliver requested products and services;
  • respond to your comments or questions and provide support;
  • communicate with you about promotions, upcoming events, and news;
  • protect against fraudulent, unauthorised, or illegal activities.

SECTION 3 – CONSENT

How do you get my consent?

By providing us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, you consent to our collecting and using this information (your credit card information is covered under section 4 below).

How do I withdraw my consent?

You may withdraw your consent at any time by clicking on the ‘unsubscribe’ button located at the bottom of each email, or by contacting us at info@treeztools.com.

We will not share your personal information with any third party without your consent, except in the following cases:

  • Third-party service providers: These third parties provide at least the same level of data protection as we do.
  • Lawful requests: To comply with the law or to respond to legal proceedings.
  • Protecting rights and property: To protect the rights of Treez Club.
  • Emergency: To protect the safety of any person.
  • Corporate restructuring: In the event of a corporate sale or restructuring.

SECTION 4 – PAYMENT PROCESSING

Our store is built on an e-commerce software platform called WordPress, which allows us to sell our products and services to you.

Payment: If you provide us with your credit card information during checkout, we send it to our PCI DSS-compliant payment gateway for processing with SSL encryption technology. Your credit card information is never stored for use beyond the current transaction.

All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.

SECTION 5 – THIRD-PARTY SERVICES

Our policy does not extend to the services of third parties. To find out more about the privacy practices of these third parties, please read their privacy policies.

Links: If you click on links in our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never disclose this password to anyone. Treez Tools will never contact you to ask for your password.

When you provide us with your credit card information, it is transmitted to our server using Secure Socket Layer technology (SSL) that uses the AES-256 encryption standard.

SECTION 7 – MINORAGE

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have consent from a parent or guardian to use this site.

SECTION 8 – APPLICATION OF EU LAW

By submitting your personal information to us from outside the EU, you consent to the application of EU law and to our use and disclosure of your personal information in accordance with this Privacy Policy. It is up to you to decide whether access to this Website and purchase of our products are legal in your country. You access this Website and purchase our products at your own risk and you are responsible for compliance with any applicable laws, rules, regulations and treaties.

For EU citizens, the processing of your personal data is carried out in accordance with the provisions of the GDPR. You have the right to exercise the following rights:

  • Right of access to the stored data;
  • Right to rectification or erasure;
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability;
  • Right to lodge a complaint with the relevant supervisory authority.

We will only process your data on a legal basis, such as performance of a contract, your consent or our legitimate interests.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. Treez Tools encourages visitors to check this page for any changes to its privacy policy.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend or delete any of your personal information (excluding information automatically generated through the use of our website), register a complaint, or simply want more information, please contact our customer support team at info@treeztools.com

Treez GmbH